Legal documents
Tranzio's published rules
Terms and policies for game purchases, delivery, redemption and use of the store. Each document shows its version and effective date.
- Terms of Use and SaleAccounts, purchases, Pix payment, the Tranzio Key and each party's responsibilities.v2.0 · 21 Oct 2026
- Privacy PolicyPersonal data, purposes, legal bases, retention and rights under the LGPD.v2.0 · 21 Oct 2026
- Cookie PolicyCookies and storage strictly necessary for the store to operate.v2.0 · 21 Oct 2026
- Refunds and WithdrawalThe 7-day right of withdrawal, defects, refunds and Pix refunds.v2.0 · 21 Oct 2026
- Delivery, Redemption and Tranzio KeyWhat the Tranzio Key is, how to redeem it, delivery times and product restrictions.v2.0 · 21 Oct 2026
- Subscriptions and Pix AutomáticoTranzio offers no subscription or recurring charge: every purchase is one-time.v2.0 · 21 Oct 2026
- Protection of Children and AdolescentsAccounts for adults only, purchases by guardians and age ratings.v2.0 · 21 Oct 2026
- Security and Fraud PreventionOfficial Tranzio channels, payment precautions and reporting fraud.v2.0 · 21 Oct 2026
- Reporting Channel and TransparencyHow to report unlawful content or conduct and risks to children, and the annual report.v2.0 · 21 Oct 2026
- AccessibilitySite accessibility status, known limitations and how to report barriers.v2.0 · 21 Oct 2026